Canopy Studio’s Policies and Procedures manual for students and their families can be viewed here. Policies are set by the Board of Directors and are updated and edited on an on-going basis and as needed. Please let us know if you have any questions.
Due to unpredictable times and significant revenue loss during the pandemic, all students must register and pay for the 10-week session in advance. Canopy will only issue account credits/refunds if we have to cancel more than two weeks of classes. This will be calculated within 30 days of the end of the session. Refunds will incur an additional $20 admin fee. Students are encouraged to make up any cancelled class online. Additionally, no payment disputes will be considered after 90 days from the transaction date. Account credits will expire after 12 months. Thanks for your understanding during this unprecedented time.
Private lessons must be paid in advance. For private lesson cancellations, contact your instructor 24 hrs in advance. Without the 24 hr notice, you will be charged. If a lesson is cancelled due to COVID, every effort will be made to reschedule.
Download – 2019 Canopy Handbook (PDF)